gce/WARN/2021_007

Serial logs don’t contain “BSOD” messages

Product: Compute Engine
Rule class: WARN - Something that is possibly wrong

Description

The messages: “Dumping stack trace” / “pvpanic.sys” in serial output usually indicate that some fatal error occurred on a Windows instance.

Remediation

This issue requires further troubleshooting as root causes vary in this case. Some common issues that could cause BSODs:

  • Memory pressure
  • Disk pressure
  • Filesystem issues
  • Software (driver) issues
  • Hardware issues

You can use the following log query to find matching log lines:

resource.type="gce_instance"
log_id("serialconsole.googleapis.com/serial_port_1_output")
textPayload:(
  "Dumping stack trace"
  OR
  "pvpanic.sys"
  )

Further information