gce/Vm Serial Logs Check
Product: Compute Engine
Step Type: AUTOMATED STEP
Description
This diagnostic step checks the VM’s serial logs for patterns that are indicative of successful operations (‘GOOD_PATTERN’) or potential issues (‘BAD_PATTERN’). Based on the presence of these patterns, the step categorizes the VM’s status as ‘OK’, ‘Failed’, or ‘Uncertain’.
Failure Reason
Anomalies detected in the serial logs which align with the investigated bad patterns
Failure Remediation
Investigate potential issues through the serial console. If GRUB_TIMEOUT is greater than 0, access the interactive session for more insights. Explore rescue options for inaccessible VMs or review possible guest OS issues,
- Interactive Serial Console: https://cloud.google.com/compute/docs/troubleshooting/troubleshooting-using-serial-console
- Rescuing VMs: https://cloud.google.com/compute/docs/troubleshooting/rescue-vm
If escalating Guest OS related issues to Google Cloud Support do check to ensure is in line with Google Cloud Platform’s Guest OS support policy
- Google Cloud Platform Support Scope: https://cloud.google.com/compute/docs/images/support-maintenance-policy#support-scope
Success Reason
The VM’s Linux OS shows no signs of interested anomalies, indicating a likely stable operational state.
Uncertain Reason
Lack of serial log data prevented a thorough assessment of the VM’s operational state. Result is inconclusive
Uncertain Remediation
Confirm the VM’s operational status by reviewing available serial logs. Address any detected guest OS issues using the provided documentation, keeping in mind certain guest OS faults may be beyond Google Cloud Platform’s support scope.
- Viewing Serial Port Output: https://cloud.google.com/compute/docs/troubleshooting/viewing-serial-port-output
- Resolving Kernel Panic: https://cloud.google.com/compute/docs/troubleshooting/kernel-panic#resolve_the_kernel_panic_error
- Google Cloud Platform Support Scope: https://cloud.google.com/compute/docs/images/support-maintenance-policy#support-scope
Skipped Reason
There are no logs to examine !